Apple has just announced that it has launched a voluntary recall program for some MacBook Pro units. The problem would be related to a possible overheating of the battery, which could lead to safety risks.
Units affected by this problem are “old” generations of 15-inch MacBook Pro – MacBook Pro (Retina, 15-inch, Mid 2015) – sold over a period of time ranging from September 2015 to February 2017. Other models or units sold in different time frames do not present the problem.
Fortunately the defective models are easy to identify: just know the serial number. In particular, here is what you need to do to know if your laptop is included in the recall program:
- Find your serial number (from the Apple menu at the top left of the screen choose Information. In the new window you will find the serial number and the name of the model). Click HERE for help with this.
- Next, you need to click HERE to go to the official page where you have to paste the serial number.
- If your laptop is included in the program, contact one of the following services: An authorised dealer / An Apple store /The online support.
- Back up your data (for security)
The repair will be free for the laptops included in the program. Obviously this is not a forced recall program, but only a voluntary one. However we invite all of you to alert any friend or colleague of yours who has a 15″ MacBook Pro to check if his unit has the mentioned problem.